Please check the contents below.

EMIS GLOBAL STORE only accept products ordered from EMIS GLOBAL ONLINE STORE.

1. We don’t allow any refund in this case.

- Item has been damaged your faulty treat.

- 7 days over, when you receive the parcels.

- Loss or damaged with label and tag.

- Used or washed the item. (Include defective or wrong items delivery too)

2. Please check down below.

- Please check the each items when you got the parcel.

- Please fold carefully clothes and bags.

- Please write your inquiry on the 'Order Support' board.

(If you send the parcel without notice, it cause the losing the parcel or delay the exchange/refund processing.)

3. The cost of refund

- If the reason is mind changing, all of costs are on you.

- If you got the defective of wrong items, all of costs are on seller.

4. How to refund

- For all of refund issues, please write your inquiry on the 'Order Support' board.

1) Reason for return

[Change of mind/defective product/wrong product]

*If it is defective, please attach the photo

2) Customer Name / Order Number / Email Address

*EMIS will contact you within 2 business days.